FAQ’s

Yes, we are the only service in the UK that currently supplies single vision lenses for next day delivery, not only on small but also on high prescriptions.  We use royal mail/DPD local, so the service is expressed.

Yes order before 2 pm for next day delivery 7 days per week. This excludes bank holidays

You will recieve an email or text message with a timeslot on the day of your delivery.

Yes, we can supply you with lenses tailored to your needs on 98% off prescription single vision lenses.

All lenses come with anti-scratch coating as standard. Whilst an anti-scratch can help with very light scuffing, it can never protect your lenses from scratching. Thus we always recommend handling your glasses with care and clean them only with an optical cleaning cloth.

Sadly no, as optical products are delicate and need to be handled with care. If not treated correctly, lenses will scratch and therefore this is not covered under warranty.

All our non branded products are made in the uk. Most Designer frames are made in italy.

No, you will have the option to either attach a copy of your prescription or manually input the prescription details.

You can measure your pupillary distance (PD) at home using a ruler and a mirror:

1. . Stand about 8 inches away from a mirror
2. . Hold a ruler flat against your eyebrows
 
3. . Close your right eye and line up the ruler's 0 mm mark with the center of your left pupil
 
4. . Open your right eye and close your left eye 
5. . Find the ruler's millimeter line that lines up with the center of your right pupil 
6. This number is your PD measurement

Alternatively, you can send us a selfie with a ruler across your forehead, quoting your order number and we can measure it for you. Please send to:

• Email: support@nextdayspex.com
• WhatsApp help line: 0793564363

To buy the perfect glasses for your face shape, you need to look for frames that add contrast to your facial features by accentuating your face shape and maintaining the right balance. A general styling tip would be to look for glasses frames with shapes that are contrasting to your face shape. For example, you can go for angular frames such as square and rectangular if you have round or oval face shapes, and roundish frames for angular face shapes. You also need to ensure that the frame that you select fits well on your face.

Sadly no, although we can get them to you within 4 to 10 working days which is still quicker than most if not all online retailers. Different lenses are sourced from different countries hence different lead times which is why we quote between 4 to 10 days. Highest quality varifocal lens is made in the UK and so this can be done in 4 working days, whilst others that are manufactured abroad take longer time to achieve.

We have a no quibbles return within 14 days from date of Receipt provided frame tags have not been removed. Please do not remove tags unless you are 100% happy With the products and vision.

Please inspect item carefully prior to removing tags. If An item is defective please send us an email with photos And a member of our team will liase with you with a view To solve.